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95% would recommend it to a friend
just needs a little more attention to detail in bedrooms
A lovely venue, excellent food and efficient service.
Just let down by bedroom quality. Cobwebs on ceiling, bedside lights both had broken bulbs, curtains had hooks missing and a king sized bed squashed into an only slightly bigger than kingsize bed room.
lovely hotel with warm welcome
The hotel is in an excellent location off the market square.
The food was really good and delicious but we had to pay extra for cooked breakfast which wasn't made clear when we ordered it. Really enjoyed our stay and would definitely recommend it to friends
Comfy friendly place.
Great staff, good food and excellent ale.
Last minute booking was a great find
I booked this hotel last minute for a work trip.
A great find. I got a good deal with breakfast included. Staff were super friendly and the food a beer was good, admittedly not high class dining, just good honest food from this Chef & Brewer hotel. I will definitely stay here again if I'm up in North Yorks.
A little bit of Yorkshire heaven
The hotel faces on to the Masham village square with the bigger more luxurious rooms in the main building but there are self contained 'chalet rooms' at the rear in converted stables/farm outhouses.
These are pretty basic but comfortable and the one in which I stayed had a modern newly installed bathroom suite with excellent shower. It was a very tall room with mixed original stone and plaster work but short on floorspace and lacked a seat on which to sit - just the bed. Ideal for the weary traveller on a single or two overnight stay but for a longer stay best choose one of the bigger rooms. But with Theakstone's Brewery on one side of the main road and the Black Sheep Brewery on the other, what more could a beer drinker want?
great room away from the bar area was like a private suite very spacious
The staff were very friendly and helpful, and created a relaxed atmosphere in this charming, historic hotel.
Great pub grub in the bar, and full range of breakfast options. The full English was not overloaded with salt, as they can be elsewhere. The hotel provided an ideal base to explore the beauty and tranquility of the Yorkshire Dales. Just two negatives: I wish I had discovered this gem sooner, and I wish I had ordered a Black Sheep in the bar (a local beer). Maybe next time...
Excellent stay. Fantastic customer service
I booked this room for my parents as I was attending a wedding at Swinton Park and they had offered to babysit.
They had nothing but positive comments for the room overlooking the square. Very spaciousness, clean and great value. I also found the customer service excellent when i rang up to prepay for the room and especially when I found out my parents had left clothes in the wardrobe on departure. They offered to go to the post office in the next 30 mins to send them back, above and beyond the service I had expected but keen to put the customer first. Would definitely recommend.
Excellent hotel in great location. little gem just outside the dales.
Second time stayed at this hotel.
This time stayed in the converted stable block in what was the tack room. Room was ok not as good as the room in the main hotel we were allocated last year. Bed nice and comfortable and had no problems sleeping after long days in the dales and sampling the excellent food and black sheep beer the hotel provided. Bathroom nice and clean and plenty of hot water every day and fresh towels provided. Staff are what make this hotel and can not fault them at all. Chloe at breakfast time was always bright and cheerful. Will return again to the hotel which is a little gem. Thank for a wonderful stay.