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78% would recommend it to a friend
Very dirty, small unacceptable
Please be warned, this is not a hotel.
It is a conference centre with basic student-style accommodation. I had a tiny, sad room with a desk but unforgivably it was filthy. It hadn't been cleaned (apparently for some time). The carpet was filthy & stained. The door had old milk spilled all over it. The bathroom floor was dirty and cracked with an unidentified sticky substance. There were long black hairs and hairs in my bed and it stank of smoke (it's all non-smoking). Although the staff were helpful and polite I had to carry a heavy case up about 5 flights of stairs, when my breakfast came it was the wrong order. I was really disappointed. However, my complaint was dealt with promptly and thoroughly with a full refund.
Adequate if you are attending the conference veunue
The hotel worked well as I was running a course at the venue however the lack of facilities nearby was a pain, because I stayed a Sunday night and the restaurant was closed I walked a long way to find somewhere to eat and ended up in what was no more than a Chinese takeaway.
Presumably the restaurant ids open on other days of the week, The hotel accommodation is basic, the breakfast not bad and the venue staff helpful.
Smashing friendly hotel
Hotel staff were great, very helpful and friendly.
My room was in the small side but that was fine I had everything I needed. There was a noisy fan outside my room it was turned off exactly when I was told it would be, I have booked again in April and July and they have already picked my room at my request so I didn't have the noisy one. Very helpful!
Very small room! But good food
The staff were nice, and the food throughout the course was good and varied.
The room was very small though. It's been a long time since I stayed in a singl bed. But I had everything I needed within reach and it was fine. There were a few flies in my room that I couldn't locate the source of...
Friendly staff and lovely food.
Would recommend if you have a conference at the hotel.
The only complaint we had about the room was there was a digital clock but nowhere to plug it in without having to use either the kettle plug or the tv plug, not enough plug sockets in the room
The staff were very helpful and accommodating.
The hotel is quite dated and basic and really is more of a work, conference and training venue than a hotel. I would stay again as it is near friends so handy but it was expensive for the standard and the facilities.
It's an okay hotel, service is very good and gym facilities are decent.
Unfortunately the rooms are dated and the food is so expensive with pretentious portion sizes. £6.50 for a prawn toast, and a spring roll (might have been 2).