- Very Good
- 15 guest reviews
"Not for the first time - this is a hotel I wouldn't have stayed at if not for the special offer price via the website. The "annexe" behind t..."
"All staff I spoke with were really pleasant and helpful. The relaxing and friendly atmosphere in the pub where I had my meals was a blessing..."
"Clean, comfortable. Good food and excellent customer service...."
"Totally unexpected short notice booking - arrived with brother and elderly parents to find two large clean and comfortable rooms with ensuit..."
"Really enjoyed my stay, staff are wonderful. Beautiful setting, my stay was over a weekend, with Breakfast starting at 8am, I had to be away..."
About the hotel
The Drummond Arms is a three star accommodation provider only five miles from the busy city of Guildford. Guildford is notable for its Cathedral, the University of Surrey and great shopping in and around the cobbled High Street. Also just five miles from the A3 and nine miles from the M25.
We have ten bedrooms, all with en-suite bathrooms, colour TV, tea and coffee making facilities and direct dial telephones. One has a Four Poster Bed, another a Sauna and one with a small Sitting Room. The Bar is frequented by locals and others, some attracted by the four Real Ales; one Shere Drop is produced in the next village in a new microbrewery. We offer a range of Wines including ten available by the Glass as well as by the Bottle. Visitors have the choice of eating in the Restaurant, the bar or in our Conservatory overlooking the Garden and on to the River. We offer a full Menu of Contemporary Food, Old Favourites and Daily Specials.
- Car parking available onsite
- Restaurant, Bar
- Wi-Fi Available In Public Areas
Useful Info Show/hide
- 14:00 22:00
- Up to 8 years old
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
73% would recommend it to a friend
An overnight stay
The good bits; the staff were very helpful and polite and the food in the restaurant was good.
The bad bits: we stayed in Room 5. It had been cleaned but the fundamentals of this room are poor. There is a large damp patch on the ex-fireplace, (bedhead) wall; the standard of decoration is tired with paint chips and stains. The carpet is wearing thin in places. The bathroom has stained tiling and is a poor standard and there was no hot water. The corridors smell due to lack of any ventilation and the walls/ paintwork are scuffed, chipped and worn. Breakfast was a disappointment when compared to the evening meal. There is no fruit or yogurt nor choice of bread. The cooking is basic, eg the scrambled eggs were cooked in a microwave. No fresh coffee just a Cona machine with stewed coffee when there is a fresh coffee machine not in use. The staff tried their best but are not being given the resources they need to improve even the breakfast. The hotel part is tired and in need of major refurbishment if it is to do any better. We have spent most of our working lives in the hospitality industry and this has one of the poorest standard of accommodation that we have ever seen, particularly given its location in a prime tourist/business area.
Very nice hotel, but is it worthy of the price?
Not for the first time - this is a hotel I wouldn't have stayed at if not for the special offer price via the website.
The "annexe" behind the pub is quite beautiful, inside and out, with very spacious rooms to boot (including the biggest bathroom I can remember seeing). And unlike certain other inns in Surrey, there were no problems with the sanitary or tea-making facilities. But that doesn't alter the fact that under normal circumstances it's simply too expensive - not only the accommodation but, even more so, the food. (If I'd won the lottery I still would have refused to patronize the restaurant, on principle - those prices are inhuman!)
BTW: I also had a payment-related problem - somehow, money had already been taken by "the Drummond Arms" from my bank account before I'd even stayed there [my source for this info: the bank itself], and yet they denied having received this payment, and so I found myself having to pay in cash at the time of check-out.