- 39 guest reviews
"Perfect location for the city and also uptown for Montpelier area. Good sized rooms, helpful and pleasant staff. Décor and furnishings are s..."
"Room was without heat at a very cold period of time.Staff were informed in writing and a portable heater was provided but I was concerned th..."
"Staff were very helpful and polite! The rooms were fantastic value especially compared to hotels in the surrounding area. Highly recommend s..."
"I have been attending the Cheltenham Races for years and always stayed with an elderly relative, who has now passed away. I decided the only..."
"I had a wonderful room and a great nights sleep, lovely and quiet. Good solid walls...."
About the hotel
The Mercure Queen's Hotel is an elegant and imposing structure, described as one of the noblest buildings of its kind in Europe. You will experience superb standards of comfort and convenience in this ever fashionable Regency hotel. The hotel overlooks the Imperial Gardens on the famous Promenade, a mere stroll from the town's many excellent shops and restaurants.
The hotel offers the Napier Restaurant and Conservatory, the Gold Cup Bar and Lounge. Onsite parking available.
Showing Monday 4 May 2015 to Tuesday 5 May 2015Change Search
We currently have no rooms available for this hotel that match your search criteria. Try changing your search or select an alternative hotel.
- Hotel services
- 24 Hour Reception
- Restaurant, Bar
- Lift to all floors
- Wi-Fi Available In Public Areas
Useful Info Show/hide
- From 14:00 hours
- Until 12:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
72% would recommend it to a friend
Enjoyable stay... great location.
Perfect location for the city and also uptown for Montpelier area.
Good sized rooms, helpful and pleasant staff. Décor and furnishings are somewhat dated but I understand that a refurbishment is planned this year. Would definitely stay here on a return visit. Downsides - an irritating, noxious smell in the foyer area. Was also noisy into the early hours of the second night of our stay. Didn't keep me awake for long and may well have been outside of the hotel bounds. It was Christmas after all.
Mercure Cheltenham Queen's
Room was without heat at a very cold period of time.Staff were informed in writing and a portable heater was provided but I was concerned that there was no follow up to my complaint.At the same time I complained that my breakfast was cold,the heating trolley was not on,again no follow up to my complaint.