The Black Swan Hotel


Market Place, Helmsley, YO62 5BJ

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About the hotel

The Black Swan at Helmsley is a historic inn, turned boutique hotel. Its varied exterior, with its black & white timbered, Elizabethan and Georgian elements, portrays a rich history dating back to the C15th. Right in the heart of one of the North Yorks Moors' prettiest villages, the hotel is smartly appointed, blending antiques with classic contemporary design.

Originally a coaching inn, it thrived throughout the 20th century and became a well-know refuge for those escaping from everyday life. In essence, that's still what we do today. Guests come here to walk in the North York Moors National Park, enjoy Helmsley's many shops and galleries, visit great landmarks like York Minster, Castle Howard and Rievaulx Abbey, and explore Whitby and the coast. Yorkshire is renowned as being a county which produces some of the finest foods in the UK and nowhere is this recognised more than at Helmsley's Black Swan Hotel. The Gallery, the hotel's acclaimed 3 AA rosette restaurant, offers three distinct menus for dinner, all of which use ingredients sourced from within 30 miles of the hotel wherever possible and change regularly to utilise the best seasonal produce.

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Room Availability

Showing Monday 30 March 2015 to Tuesday 31 March 2015

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Facilities Show/hide

Disabled Facilities
Family friendly
Cots available, Pets Allowed
In room entertainment
Hotel services
24 Hour Room Service
Private dining services

Useful Info Show/hide

From 15:00 hours
Until 11:00 hours
Important information
14/01/2014 to 14/01/2016 - Dinner is served in The Gallery from 7pm - 9.30pm daily. We strongly suggest that you make a reservation for dinner prior to arrival as at certain times we are particularly busy. The rates for The Black Swan Hotel in Helmsley are the total price of the room and not the 'per person' rate. All prices are inclusive of all local taxes.
Pets are allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (23)

91% would recommend it to a friend


Customer service

Food quality

Room quality


  • M Halford

  • March 2015

Excellent Staff Shame about the room.

The food and staff were excellent.

However our room was small. JUst about enough space to walk passed the end of the bed. Had to move the chair to get into the wardrobe where the Tea and Coffee facilities were stored. Bedside lighting was so bad it wasn;t possible to read in bed without removing the lamp shades. Dressing table looked as if it had lived for a few years in a school room. The mattress was old and tired and at the end of our stay I had severe back ache. Worth going just for the staff and food. Bookers should be made aware that if they wish to stay for dinner it should be booked before travelling. We were offered a 6.30 dinner for the Saturday night.

  • J Newsham

  • January 2015

A brillant short break.

Excellent food and accommodation enhanced by efficient, knowledgable and friendly staff.

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