- Very Good
- 37 guest reviews
"Room on refurbished 3rd Floor. Good things - sound proofing excellent, bed comfortable but small, bed linens and choice of pillows good. Déc..."
"We stayed for 1 night as we were going to see A Midsummer Nights Dream at the RST. The theatre was just a short walk away so ideally situate..."
"Beautiful hotel would recommend..."
"The room was a little bit shabbier than expected where bits of furniture and lamps were broken. The hallway, reception and lounges are all i..."
"Very central and handy for the theatre. Rooms are clean, bed comfortable. Staff are pleasant and efficient. Parking is a bonus. Good buffet..."
About the hotel
Crowne Plaza® Stratford-Upon-Avon, a modern riverside hotel near Shakespeare's birthplace in Stratford-Upon-Avon town centre offers modern rooms, a heated swimming pool and a riverside terrace. The hotel is an ideal base both for business travellers and leisure guests visiting the birthplace of playwright William Shakespeare. It's a five-minute stroll along the River Avon to the Royal Shakespeare Company and nearby Swan Theatre, where you can see Shakespeare's plays performed in the town in which he was born and died.
The hotel's 259 stylish rooms offer restful views of the river and garden. Ergonomic workspaces and free Wi-Fi help you prepare for the next day's conference or keep in touch with friends and relatives. Executive guests can relax in a soft cotton bathrobe with a cool drink from the minibar. You can work out in the hotel's leisure club and workout in the gym or unwind in the sauna and heated indoor swimming pool. Enjoy lunch and dinner at the Riverside Restaurant or relax with a drink or light bite to eat in the Terrace Lounge and Bar or on our heated Terrace alfresco. Kids stay and eat free at Crowne Plaza® Stratford –Upon-Avon hotel, so families with children under 13 can enjoy dining for a fraction of the price. This hotel is set in a landscaped gardens beside the River Avon, 20 miles from Birmingham Airport (BHX) and 10 minutes off the M40 motorway. There's plentiful on-site car parking and the town centre is a two-minute walk away. Stratford-Upon-Avon railway station is just a mile away, with frequent trains to London and Birmingham.
- Disabled Facilities , Concierge , Currency Exchange , Porter , Public Air Conditioning
- Car parking available onsite
- Wi-Fi Available , Meeting Facilities , Wi-Fi Available In Public Areas
- Restaurant , Bar
- Indoor Pool , Fitness Centre , Sauna , Massage , Jacuzzi
Useful Info Show/hide
- From 15:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
86% would recommend it to a friend
Gluten Free Disappointment
Room on refurbished 3rd Floor.
Good things - sound proofing excellent, bed comfortable but small, bed linens and choice of pillows good. Décor pleasant. Scrupulously clean common areas and corridors.
Bad things - room stifling hot, air conditioning had to run all night because not able to ventilate the room and open windows. Toilet vanity had wrong placement of tap difficult to use, shower head poor quality + water pressure to bathroom terrible. Wet room would have been must better option as bath very high elderly would have had issues using it. Bathroom so so claustrophobic, horribly small, should have taken space off of bedroom, we thought very poorly designed. Should have put in king size rather than double beds. Doors closer needed adjustment. Disappointing hot drink selection in room. Barrier to car park was broken which meant the locals were taking advantage of free parking and guests found it difficult to find a space. We were lucky but saw 2 other cars with patrons in unable to find a parking place. Breakfast excellent quality but bacon + egg but had been displayed under heat lamp too long. Please consider identify/label gluten free products. GF bread not available even though we had raised with the front desk the night before. GF bread was provided but inevitable delay whilst it was being "defrosted".
Only a couple of options for GF food available for dinner. Steak was excellent quality, super food salad heavenly, chunky chips memorable. Not disappointed by the quality of the food but the choice was so meagre. Wine list pretty good but would suggest that all wines are offered by the glass, we had to buy a bottle of rose. Having said all that we had the most delightful service at dinner and breakfast from the lovely Ada who couldn't do enough for us. We would not have ventured out to eat if there was more GF choice on our second day's stay. Our experience and inter-action with this lady alone would encourage us to return, we've rarely received this level of attention or service, most impressed. I would come back and I would recommend hotel to friends because I thought this was good value for money for a centrally based hotel in a very very popular tourist area of the UK. The above comments are meant to be constructive.
Dear J McLean,
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased to know you liked the service you received from our staff and the convenient location of our hotel. On the other hand, we are sorry you were not well satisfied with the room you received and the food selections we offer. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.
In need of refurbishment
All of the staff I encountered or dealt with were pleasant and efficient.
The public parts of the hotel were up to a high standard, however the room(1053), was very tired. The light fittings were tatty, one of the bedside reading lamps didn't work,the bathroom was shabby, and the extractor didn't work,and finally the bed linen didn't fit either the mattress or the duvet.
Dear Wanda D,
Thank you very much for taking the time to share your comments online. We are pleased to know you found our staff to be polite and efficient. We would like to apologize you were not well satisfied with the quality of your room. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.