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This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across


Caribbean Bay Resort @ Bukit Gambang Resort City

3 Self rated

Jalan Bukit Gambang Utama Pahang, Kuantan, 26300

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About the hotel

Island getaways? Camping under the stars? A jungle escapade? How about doing it all at Bukit Gambang Resort City, specifically at the Caribbean Bay Suites. It is made up of over 578 units of inviting suites, consisting of 140 Studio Suites, 420 Family Suites and 18 Deluxe Suites to suit your preference. Each unit comes with a private balcony and furnished with natural looking solid timber-strip floor, while offering a living and dining area with comfortable wooden furniture to ensure comfort with a touch of nature.

The resort is just a short distance away from the East Coast’s largest water park and jungle attraction. Bukit Gambang Water Park operates from Monday – Thursday:10:30am – 6:30pm Fri, Sat & Sun: 9. 30am – 6. 30pm Water Park CLOSED on Tuesday except Malaysian School Holidays & Public Holidays.

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Room Availability

Showing Thursday 27 October 2016 to Friday 28 October 2016

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Facilities Show/hide

Air conditioning in rooms, 24 Hour Reception, Smoking allowed in public areas, Smoking allowed in bedrooms, Safety Deposit Box, Tea/Coffee making facilities in each room, Minibar in each room, Telephone In Each Room, Concierge, Laundry/Valet Service, Wake Up Call Available, Lift to all floors, Public Air Conditioning
Car parking available onsite, Car Parking Available Offsite
Wi-Fi Available, Meeting Facilities
Restaurant, Lounge Menu
Gymnasium, Outdoor Pool, Sauna, Steam Rooms, Snooker/Billiards, Fishing, Horse Riding, [Channels] Movies (Free)
In Room Entertainment

Useful Info Show/hide

Max Child Age
Up to 12 years old
Important information
19/04/2016 to 31/12/2016 - Safari Park Closed every WEDNESDAY & THURSDAY except during Malaysia Public & School Holiday. Water Park Closed On Monday & Tuesday; except during School Holidays and Public Holidays. The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (2)

100% would recommend it to a friend


Customer service


Food quality

Room quality


  • K Kamarudin

  • November 2015

Caribbean Bay Resort @ Bukit Gambang Resort City

I book to stay in Carribean but during my visit the Carribean unit has closed for some reason so they upgrade me to Arabian family deluxe without any extra charges.

Overall is okay for me. Water park and Safari also very good. Me and my family really enjoyed to be there. Maybe hotel lobby area should need more lighting and decorations so it can become more attractive look whenever guest check in or check out but overall is good and by using package from is really value for money.


  • September 2015

A Memorable stay

Smooth checkin and checkout and the staf even help me find a first aid kit for my kid.

We got a room that nearest to the lift and cafeteria. The park was ok but it was poor maintained, especially at the kid section. And the food at the park was the best thing we ever had with fair price. My children loved it we loved it, will visit here again.


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