The Swan at Hay


Church Street, Hay-on-Wye,, Hereford, HR3 5DQ

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About the hotel

The Swan at Hay is a privately-owned hotel and restaurant in the Marches town of Hay-on-Wye where warm a warm welcome and good food await you. Hay-on-Wye, standing alongside the glorious river Wye, retains all the charm of a late Georgian, early Victorian market town. With its markets, book shops, boutique-style shops and access to the unrivalled scenery of The Black Mountains and Welsh Marches, Hay-on-Wye is the ideal base for your short break.

A fine grade-2 listed Georgian coaching inn, we continue to improve and upgrade The Swan. Both the décor of the refurbished rooms and the menus in the dining rooms and bistro reflect the wonderful produce that is to be found locally. As the original ‘Town of Books’ and home to the annual book festival in May, this small town on the England-Wales border has now achieved international recognition. However, it is not just for books and the arts that you visit Hay-on-Wye. Situated within the Brecon Beacons National Park, this is an ideal base from which to walk and explore the glorious hills of The Black Mountains. Fishing on the river Wye, canoeing, gliding, long-distance cycling and horse riding are all offered locally. For the less energetic, the Welsh Marches, the hard fought-for and largely undiscovered border country, is a true gem with ruined Norman castles and rural churches waiting to be discovered. Cross the Gospel Pass into the hidden Hondu Valley where you will find the ruins of Llanthony Priory and the beautifully crooked Cwmyoy church. Alternatively, visit Hereford, a city dominated by the 12th century cathedral, home to both the Mappa Mundi and England’s largest chained library or travel a little further to Ludlow and en route visit Croft Castle and Berrington Hall, two beautiful National Trust properties.

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Room Availability

Showing Wednesday 7 October 2015 to Thursday 8 October 2015

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Facilities Show/hide

Wedding Licence
Car parking available onsite
Meeting Facilities , Wi-Fi Available In Public Areas
Restaurant , Bar
Hotel services
Limited Hours Room Service , Wake Up Call Available
In room entertainment
Video/DVD Library

Useful Info Show/hide

From 15:00 hours
Until 10:30 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (17)

65% would recommend it to a friend


Customer service


Food quality

Room quality


  • Janet Angus

  • July 2015

The Swan at Hay

Very pleasant overnight stay, lovely room (7) large standard twin, although bed was a huge double bed, the size of two singles it was fine.

Did not eat dinner in Hotel as a private function made it rather busy so decided to eat in a local tapas restaurant which was v good. Breakfast was from 0800-0930 and we went in at 0800 shortly followed by 2 more couples, we were all served with tea and toast very promptly and gave our order for our chosen cooked breakfast but unfortunately as it then took over half an hour to arrive our toast and tea had been consumed, we weren't in a rush but it would have been nice if it had been served together

  • L Clarke

  • July 2015

Choose Hotel room not barn rooms

The hotel itself is good but I would avoid the Barn accommodation if possible.

It's clear they intend to refurbish, as the decor is dated and does not live up to the contemporary website image. The room was comfortable and clean. There was no wifi other than in a pleasant but tiny room in the main hotel. The main issue is the noise. It is right next to their car park which is not necessarily a problem but the drunken visitors to the hotel bar are - we were woken twice by the noise. Also the smoking in the courtyard is a problem as it drifts directly into any open window of the room. The main door to the barn accommodation is on a ludicrously tight automatic closure so it bangs very very loudly- this was a huge issue as some of the drunken guests were in and out till late in the night. I hate to leave negative feedback but at the price they charged it was not really acceptable or value for money. Some of the above was mentioned on the booking form... But only after it was booked. The hotel I'm sure will refurbish and get better and I wish them every success.

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