- 10 guest reviews
"From booking Chris and Kari were brilliant nothing was to much trouble even providing me with a taxi number too pre book if required. I arri..."
"Very pleasant overnight stay, lovely room (7) large standard twin, although bed was a huge double bed, the size of two singles it was fine...."
"We have stayed in the Swan Hotel a number of times as we have family in the town. This time we stayed in a courtyard room, number 18, which..."
"Quality of food only rated for the Breakfast, in the evening we did not use the Restaurant (Bistro) as the menu was extremely POOR and went..."
"The hotel booking service was fantastic. Service in the dining room was poor at times, and breakfast was a long wait...."
About the hotel
The Swan at Hay is a small privately-owned hotel and restaurant in the town of Hay-on-Wye where a warm welcome and good food await you. Hay-on-Wye, standing alongside the river Wye, retains all the charm of a late Georgian, early Victorian market town. With its markets, book shops, boutique-style shops and access to the unrivalled scenery of The Black Mountains and Welsh Marches, Hay-on-Wye is the ideal base for your short break or central meeting point.
A fine grade-2 listed Georgian coaching inn, we continue to improve and upgrade The Swan with a full refurbishment planned for 2016. As the original ‘Town of Books’ and home to the annual book festival in May, this small town on the England-Wales border has now achieved international recognition. However, it is not just for books and the arts that you visit Hay-on-Wye. Situated within the Brecon Beacons National Park, this is an ideal base from which to walk and explore the glorious hills of The Black Mountains. Fishing on the river Wye, canoeing, gliding, long-distance cycling and horse riding are all offered locally. For the less energetic, the Welsh Marches, a largely undiscovered border country, is a true gem with ruined Norman castles and rural churches waiting to be discovered. Cross the Gospel Pass into the hidden Hondu Valley where you will find the ruins of Llanthony Priory and the beautifully crooked Cwmyoy church. Alternatively, visit Hereford, a city dominated by the 12th century cathedral, home to both the Mappa Mundi and England’s largest chained library or travel a little further to Ludlow and en route visit Croft Castle and Berrington Hall, two beautiful National Trust properties. Whether for business or pleasure, The Swan at Hay can provide you with everything you need including a relaxing lounge bar, many small snugs and lounge areas to hide away and read a book or catch up on emails and even meeting and function rooms if you would like to make Hay on Wye your base for that all important meeting or event.
- Wedding Licence
- Parking (charges may apply)
- Car parking available onsite
- Meeting Facilities , Wi-Fi Available In Public Areas
- Restaurant , Bar
- Hotel services
- Limited Hours Room Service , Wake Up Call Available
- In room entertainment
- Video/DVD Library
Useful Info Show/hide
- From 15:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
40% would recommend it to a friend
Good location shame about the service
When we arrived we had to wait 10 minutes before I could find anyone to help us book in.
The hotel had not informed us that they were undergoing refurbishment works and that my bedroom window would be shrouded in netting and scaffolding poles. The room was clean but the bathroom tiny. In the evening yet again it was difficult to find a member of staff to man the deserted bar. On checking out it was clear the receptionist was having a bad day. Overall impression was great location, good looking building but way over priced for poor service.
From booking Chris and Kari were brilliant nothing was to much trouble even providing me with a taxi number too pre book if required.
I arrived later than expected, and they were thoughtful enough to call me personally to check everything was okay. When I arrived Chris was patiently waiting to direct me to my room he was pleasant polite and patient.
As for the accommodation it was wonderful, clean, bright, airy, I highly recommend trying out the roll top bath.... Breakfast was served in a cosy dining room in the main house where we mingled with other guest from various locations. The food was plentiful and absolutely delicious. If you have any questions the hosts are a font of local knowledge and will happily go out of their way to assist in finding information or activity to suit all visitors. The trip was only an hour and a half away from home for me but it honestly felt further due to the relaxing inviting quality of the surroundings, property and the hosts. Highly recommended and I will definitely be coming for another visit.