The Swan at Hay


Church Street, Hay-on-Wye,, Hereford, HR3 5DQ

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About the hotel

The Swan at Hay is a privately-owned hotel and restaurant in the Marches town of Hay-on-Wye where warm a warm welcome and good food await you. Hay-on-Wye, standing alongside the glorious river Wye, retains all the charm of a late Georgian, early Victorian market town. With its markets, book shops, boutique-style shops and access to the unrivalled scenery of The Black Mountains and Welsh Marches, Hay-on-Wye is the ideal base for your short break.

A fine grade-2 listed Georgian coaching inn, we continue to improve and upgrade The Swan. Both the décor of the refurbished rooms and the menus in the dining rooms and bistro reflect the wonderful produce that is to be found locally. As the original ‘Town of Books’ and home to the annual book festival in May, this small town on the England-Wales border has now achieved international recognition. However, it is not just for books and the arts that you visit Hay-on-Wye. Situated within the Brecon Beacons National Park, this is an ideal base from which to walk and explore the glorious hills of The Black Mountains. Fishing on the river Wye, canoeing, gliding, long-distance cycling and horse riding are all offered locally. For the less energetic, the Welsh Marches, the hard fought-for and largely undiscovered border country, is a true gem with ruined Norman castles and rural churches waiting to be discovered. Cross the Gospel Pass into the hidden Hondu Valley where you will find the ruins of Llanthony Priory and the beautifully crooked Cwmyoy church. Alternatively, visit Hereford, a city dominated by the 12th century cathedral, home to both the Mappa Mundi and England’s largest chained library or travel a little further to Ludlow and en route visit Croft Castle and Berrington Hall, two beautiful National Trust properties.

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Room Availability

Showing Wednesday 8 July 2015 to Thursday 9 July 2015

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Facilities Show/hide

Wedding Licence
Car parking available onsite
Meeting Facilities, Wi-Fi Available In Public Areas
Restaurant, Bar
Hotel services
Limited Hours Room Service, Wake Up Call Available
In room entertainment
Video/DVD Library

Useful Info Show/hide

From 15:00 hours
Until 10:30 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (17)

65% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Dixon

  • October 2014

Rooms need upgrading

We have stayed in the Swan Hotel a number of times as we have family in the town.

This time we stayed in a courtyard room, number 18, which was very disappointing. On each occassion we have paid different prices for the rooms, this time we paid £75 per night and thought this was not value for money. The room is in desperate need of upgrading, the shower was either very hot or cold and on the surface looked clean but when you inspected further it was dusty. Whilst Hay has a number of B&B's it has a limited choice of Pub/Hotel's that have lounge areas to sit an relax after dinner. We will return to the Swan as it is convenient but will not be staying in Room 18.


  • September 2014

2 Day STAY

Quality of food only rated for the Breakfast, in the evening we did not use the Restaurant (Bistro) as the menu was extremely POOR and went to a local pub.

The breakfast served was adequate but service quite poor, tables not cleared, having to ask for extra tea, toast, etc. and only cereal provided, and juice, no grapefruit, etc.

We took a Courtyard room which was adequate for 2 nights stay, cleanliness acceptable but would not have liked to have stayed any longer in the room.

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