Mercure Chester North Woodhey House Hotel

3

Berwick road West Welsh road, Little Sutton, ELLESMERE PORT, CH66 4PS

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About the hotel

Modern 3 star hotel minutes from J5 of the M53. Located 8 miles from Chester. 11 miles from Liverpool & the Beatles Museum 7 miles from The Blue Planet Aquarium and 7 miles from Chester Zoo with Ellesmere Port only 5 miles away.

Close to Cheshire Oaks Shopping Outlet. Free WiFi throughout, free parking & complimentary use of our leisure facilities. All rooms offer flatscreen TV with Freeview channels, tea/coffee making facilities, trouser press & hairdryer

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Room Availability

Showing Saturday 6 February 2016 to Sunday 7 February 2016

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Facilities Show/hide

Main
Disabled Facilities
Hotel services
24 Hour Reception
Leisure
Indoor Pool
In room facilities
Safety Deposit Box
Other
Lift to all floors
Business
Wi-Fi Available In Public Areas
Dining
Bar

Useful Info Show/hide

Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (52)

71% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Andrew G

  • January 2016

would think twice before staying again.

After taking on a new job I had to go on a 2 day training course which involved staying in a hotel on my own for the first time.

I felt reassured that once I checked in I wouldn't have to go out until I checked out. On arrival I was greeted by a friendly member of staff I then checked into my room and read all the info in your files. I realised there was no information on WiFi so looked for a phone for reception but that was also missing. I went to reception and they were very helpful and bought a phone to me. I then went to the bar and ordered a meal which was bought very quickly and didn't look very appetising ( belly of pork) I asked for sauce to go with it and the waitress went to get me some, I tried to cut it but it was solid and when the waitress returned I explained it wasn't nice and I couldn't eat it and she replied I know it looks horrible. She offered to get me something else but I really didn't want to try again. So I went to reception to explain so it didn't go on my bill and the receptionist who seemed very young couldn't of helped enough and suggested a looked pub which was very nice. He even asked on my return if I was OK and if I had enjoyed the meal. I wasn't holding out much hope for breakfast after the evening experience and was ready to go to the nearest supermarket but I arrived and was greeted by a very friendly waiter who sat me at a table and explained the breakfast and said if I would like anything else he would try and get it. I asked if they had smoked salmon and he said he would do salmon and scrambled egg I was very pleased with his service. He came over to me a few minutes later to apologise but someone had forgot to order smoked salmon ( which isn't the end of the world I explained I would have toast ) so he got me scrambled egg and I had some of your homemade bread which is very nice. Your staff are trying there best in what I feel are hard circumstances the hotel looks tired the bar doesn't flow right I felt uncomfortable sitting in it. My bedroom was nice but the bath was rusty on the whole length of it and the bin had its lid ripped off so it made it look tired. There was a high pitch noise in the whole building for the first couple of hours which is not relaxing and a member of staff said it does that for a while it's the boiler. Your staff are the best part of my stay the waiter got the price of my breakfast taken off the bill which was over and above what he had to do I can't praise your staff enough.

  • A Tomkins

  • January 2016

Good value, large rooms

After a day of shopping at Cheshire Oaks, me and my daughter arrived at the hotel.

I choose this hotel over the Premier inn, as it had spa facilities. The reviews on trip adviser seem very unfair.

The rooms were large spacious and clean, the linen matched the pictures on there website. The breakfast was very good, they made me poached eggs to go with my English breakfast, there was the usual fruit, yogurt, cerials and pastries on offer. The spa had a steam room and sauna attached, the pool was larger than what the picture looks like. This hotel was very good value for money and I would recommend it to friends and family.

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