- Very Good
- 38 guest reviews
"On arrival there was difficulty paying with my card and the lady said is was probably because I was foreign..."
"Food was fine - we had breakfast and a snack on room service. Both were good value for money. The size of room, location, and quality was ex..."
"One night stay - hotel was clean and met what we required. The bed was super comfortable and even my partner who has difficulty sleeping in..."
"As soon as we arrived near the hotel we were meaning to cross the road with out bags and one of the door staff kindly crossed over and grabb..."
"I'd read a few reviews about the staff being unfriendly, well they couldn't have been more welcoming and nice. I was travelling with my youn..."
About the hotel
Boasting a prime location in the prestigious Kensington area, DoubleTree by Hilton London â Kensington sits on the doorstep of the iconic Natural History Museum, the Science Museum and Victoria & Albert Museum. The hotelâs traditional regency-style faÃ§ade compliments its contemporary interior, reflecting the elegant Kensington style. Enjoy easy access to Harrods, the designer boutiques of Knightsbridge and Portobello Market.
Kensington Palace, Hyde Park and the Royal Albert Hall are just short stroll away. Each room in our Kensington hotel features the latest in modern interior decor and offers complimentary WiFi, 32-inch HDTV and tea/coffee making facilities. Unwind in one of our stylish suites with a separate living area and upgraded amenities. For a touch of luxury, select a two-level duplex suite, boasting top-floor location and great city views. Enjoy fine selection of British and international cuisine in The Regency Restaurant and unwind with a drink in the 100 Queen's Gate Bar and Lounge. Visit our elegant Pavilion Terrace for a traditional afternoon tea, or pre-theatre drinks to start your evening off in style. We also offer 24-hour room service. After a busy day, have an energy-boosting workout in the 24-hour fitness center. Stay on top of work in the business center with complimentary WiFi. Your meeting is a breeze to plan at our Kensington hotel, with eight flexible function rooms accommodating up to 100 guests.
Showing Tuesday 9 February 2016 to Wednesday 10 February 2016Change Search
- Meeting Facilities , Wi-Fi Available In Public Areas
Useful Info Show/hide
- From 14:00 hours
- Until 12:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
82% would recommend it to a friend
Not as good as it seems
I was surprised at the quality and amenities of this hotel considering its a 4* hotel.
I received a 'complimentary upgrade' on my room at arrival, but I lack to see the difference. My room had only 2/3rds of the lighting working, and I had maintenance in and out of my room for about an hour fixing them. The kettle was also broken(ragging hot and empty) which was removed and replaced.
I was unimpressed at the toiletries available in the bathroom - a large bottle of hand soap used by all previous guests, and the same for the shower gel/shampoo in the bath. Other hotels I have attended normally provide a small selection of one off uses for their products. Its nice to have access to small simplicity items like cotton buds, and fresh hand soaps, and separate shampoo products. Also no bathrobes provided as stated on the website.
The selection of tea and coffee for the room was also appalling. Just Black tea, Chamomile, and coffee. No options of decaf products of alternatives like hot chocolate (especially if travelling with children), or green/mint tea.
General experience if overly priced as a 4* hotel, and not to the standard expected.
I did not have time to address these concerns to the Reception on departure as I was in a rush, but interested to see they are being taken over by Doubletree Hilton - maybe this will improve things.
Also important to note - payment including deposit for damages will be taken in full on arrival if you do not have a credit card - being penalized and inconvenienced for not having a credit card.
The Regency Hotel
On arrival there was difficulty paying with my card and the lady said is was probably because I was foreign